WatchChats is part of the WatchProject21 family — Barcelona's trusted luxury watch specialists
FAQ
Everything you need to know about buying and selling on WatchChats.
Use the search bar or browse by brand from the homepage. You can filter listings by brand, model, reference number, condition, and price range. You can also set up a Search Alert — we'll notify you by WhatsApp or email the moment a matching watch is listed.
Open any listing and click "Contact Seller" to start a direct conversation. You'll need a free account to send messages.
Yes. Every merchant goes through identity and document verification before they can list. Look for the verified badge on any listing or seller profile.
WatchChats facilitates introductions — payment is arranged directly between buyer and seller via chat. We recommend using traceable payment methods and confirming all terms in writing before transferring funds.
Shipping is arranged directly between you and the seller. Always agree on the carrier, insurance, and handling before payment.
Yes. Use the "Send Offer" button on any listing to propose a price. The seller will be notified and can respond via chat.
Register for a free account and select "Merchant" as your account type. You'll need to submit an ID and business registration documents. Verification typically takes 1–2 business days.
Yes. Each listing has a "B2B Only" visibility option that limits it to verified merchants. Perfect for trade pieces.
Inside any chat thread, use the "Request Papers" button. The seller will be prompted to confirm availability.
You'll receive notifications via WhatsApp and/or email based on your preferences. Set immediate, daily, or weekly digests from your Profile settings.
Go to Profile → Delete Account. Your personal data is anonymized in compliance with GDPR. Active listings and chats are deactivated.
Yes. All chat messages are encrypted at rest. Authentication uses secure httpOnly cookies. We do not sell your data to third parties.
Yes, completely free at launch. Browsing, messaging, and listing are all free. We plan to introduce optional paid tiers with enhanced features in the future.
All major luxury watch brands are welcome — Rolex, Patek Philippe, Omega, IWC, Audemars Piguet, Cartier, TAG Heuer, Tudor, and many more.
WatchChats is built around direct conversation. You chat in real time with verified sellers — no anonymous listings, no opaque intermediaries. We focus on the Spanish market with WhatsApp-native notifications and a curated, verified-only seller community.